After eight years working on Orientation, Dean Melanie Osborn began thinking of switching departments. She deliberated for months, trying to decide whether to redirect her focus or to introduce herself to a new office and new surroundings.
One factor in particular finally convinced her to join the engineering school as the assistant dean for student advising: the opportunity for a close connection with students.
“I enjoy working with students on a more personal level than Orientation,” said Osborn.
Many faculty members have that desire to connect with students, and Washington University has a whole system designed to foster exactly that kind unique relationship. The advisory program is responsible for building relationships in every department, for every student.
Academic advisories, which began to meet for the first time last Friday, often provide freshmen with their first chance to meet faculty members and ask questions about academics. Advisors come from across campus and all areas of study. While the advising system differs in some aspects between schools, all advisors have students’ best interests at heart.
“The basic fundamentals of advising are the same in every school: knowing the resources, having a true interest in student success and a willingness to be accessible,” said Osborn.
Because its topics usually fit together sequentially, the School of Engineering’s advising program requires a high level of organization. During the summer, engineering advisors send a registration book to all advisees. Each advisory is made of six to 10 students, large enough to create a community but small enough to manage the complex schedule of engineering majors.
Arts & Sciences advisories span a much greater range. Advisors and advisory sizes vary widely, although deans usually take the heaviest load with up 200 students per year, including about 40 freshmen.
In the business school, approximately 750 students are divided into only four groups. Yet, each advisor contacts the students about two or three times during the summer.
“We think that there’s some comfort already,” said Steven Malter, asssociate director of undergraduate advising in the business school. “Now it’s just a matter of putting a name and a face together.”
But no amount of advisor planning or organization can make up for a student who does not participate in the team effort.
“[Students should be] eager and interested,” said Kristin Kerth, assistant dean and academic coordinator in the College of Arts & Sciences. “If they’re not, something’s clearly wrong. If they haven’t looked through the course listings yet, they’re missing the main point of college.”
Students are often nervous at first, but they loosen up as the year moves forward. According to Osborn, the evolution and growth of that relationship is natural.
“A good advisor-student relationship will become one in which a student can come to an advisor for academic advice,” said Osborn. “Then, as the relationship develops, a student might even come to an advisor for a more personal kind of advice.”
Of course, after the advisor leaves the meeting and the students are sitting with a peer advisor of their own age group, the whole dynamic changes.
Arts & Sciences peer advisors are chosen based on an interview process designed by Dean Mary Laurita, who manages the program. The interview is designed not to find someone who interviews well, but someone who cares about his or her work.
“They don’t get paid, they don’t get credit,” said Laurita. “They do this because they want to do it. A peer advisor is someone who wants to work with freshmen and help them transition successfully.”
Senior Molly Fee, a veteran peer advisor and current peer advising intern, thinks that the peer advisor has a role that is separate from that of the advisor. While peer advisors are predominantly academic resources, as opposed to RA’s or professional counselors on campus, they sometimes extend their relationships by taking advisees to dinner or baseball games.
“After the initial meeting things become more relaxed because really the peer advisor is just an older friend,” said Fee.
With the components of advisory in place, students can get help for almost any issue during their four years of college. The team can be so close that the advisor can sympathize with the successes and failures of the students.
Dean Delores Kennedy, who started the peer advising program and is now responsible for academic advising in the College of Arts & Sciences, knows the feeling well.
“When you get phone calls two years out, 10 years out, 20 years out, you know they’re thinking of you,” said Kennedy.